FAQ
- What is a Tin Cup?
- How do I use it?
- What's included with my order?
- Can I get a custom design made?
- How long does a custom order take?
- Is engraving available?
- Do you ship internationally?
- What is the warranty?
- What are the USGA rules on identification marks on balls?
1. What is a Tin Cup?
A Tin Cup isn't actually a cup — it's a reusable, stainless steel stencil. Each design is precision laser-cut through 100% stainless steel so you can mark your golf ball with it.
2. How do I use it?
Place your Tin Cup over a golf ball, then trace the cutout design with an ultra-fine tip marker. Lift the Tin Cup away and your one-of-a-kind mark is ready to play — no more mistaking your ball for someone else's.
3. What's included with my order?
Every Tin Cup comes with a velvet storage bag, a marker, and a bag clip, so you have everything you need to start marking your balls right out of the box.
4. Can I get a custom design made?
Yes! Upload your own logo, initials, or design through our Customizer, and we'll turn it into a laser-cut stainless steel stencil just like our stock designs. Engraving can also be added for an extra personal touch.
5. How long does a custom order take?
Custom designs take about two weeks on average to produce before they ship. Stock designs typically ship much faster since they don't require design approval first.
6. Is engraving available?
Yes. On any custom or stock Tin Cup, we can add engraving to the untouched space above or below your design — perfect for a name, date, or a special message, making it a great personalized gift.
7. Do you ship internationally?
Yes, we ship internationally in addition to shipping throughout the United States.
8. What is the warranty?
We will refund your money or replace your Tin Cup® if returned within 14 days, if you are not 100% satisfied.
9. What are the USGA Rules on Identification marks on balls?
USGA Rule 12-2: Identifying Ball
The responsibility for playing the proper ball rests with the player. Each player should put an identification mark on his ball.
If a player has reason to believe a ball at rest is his and it is necessary to lift the ball in order to identify it, he may lift the ball, without penalty, in order to do so.
Before lifting the ball, the player must announce his intention to his opponent in match play or his marker or a fellow-competitor in stroke play and mark the position of the ball. He may then lift the ball and identify it, provided that he gives his opponent, marker or fellow-competitor an opportunity to observe the lifting and replacement. The ball must not be cleaned beyond the extent necessary for identification when lifted under Rule 12-2.
If the ball is the player's ball and he fails to comply with all or any part of this procedure, or he lifts his ball in order to identify it when not necessary to do so,
he incurs a penalty of one stroke.
If the lifted ball is the player's ball, he must replace it. If he fails to do so,
he incurs the general penalty for a breach of Rule 12-2,
but there is no additional penalty under this Rule.
Note: If the original lie of a ball to be placed or replaced has been altered, see Rule 20-3b.
*Penalty for Breach of Rule 12-2:
Match play - Loss of hole; Stroke play - Two strokes.
*If a player incurs the general penalty for a breach of Rule 12-2, there is no additional penalty under this Rule.